# FlashManager

> FlashManager is a Shopify-integrated SaaS platform for cash-on-delivery (COD) merchants. It auto-confirms orders on WhatsApp, ships through 28+ regional carriers in one click (single or bulk), and measures real Meta Ads ROAS based on delivered orders — not pixel conversions.

FlashManager replaces the chaotic Google Sheets workflow that COD merchants typically rely on. Instead of three agents stepping on each other in the same spreadsheet, FlashManager provides per-agent attribution, audit trail, conflict-free editing, and automatic order routing across the entire delivery chain.

## What FlashManager does

- **Order capture** — every Shopify order is synced in real-time via webhooks. No copy-paste, no CSV exports.
- **WhatsApp confirmation** — outbound messages via the official WhatsApp Business API (Meta Cloud API) in English, French, Arabic and Darija. Average reply rate: 92%.
- **Bulk parcel creation** — create a single parcel in one click, or up to 23 parcels at once across 28+ carriers (Yalidine, ZR Express, Ecom Delivery, Procolis, Maystro and more).
- **Live delivery tracking** — webhook-driven tracking pushed back to the customer via WhatsApp at every milestone (label_created → confirmed → in_transit → out_for_delivery → delivered).
- **Real Meta ROAS** — attribution on delivered orders, not pixel conversions. Per-campaign / per-ad-set / per-creative breakdown, with AI-suggested next actions (scale, hold, cut).
- **Multi-agent team** — quotas, commissions, auto-redistribution when an agent goes inactive. Per-agent audit trail and rollback.

## Who it is for

Shopify merchants selling cash-on-delivery, primarily in markets where COD represents the majority of e-commerce payments: Algeria, Morocco, Tunisia, and the broader MENA / sub-Saharan region. From solo sellers (Free plan) up to enterprise teams (10+ stores, 10,000+ orders/month).

## Pricing

| Plan         | Price      | Orders | WhatsApp messages | Stores |
| ------------ | ---------- | ------ | ----------------- | ------ |
| Free         | $0/mo      | 150    | 500               | 1      |
| Starter      | $24/mo     | 500    | 2,000             | 1      |
| Professional | $39/mo     | 1,000  | 4,000             | 1      |
| Growth       | $69/mo     | 2,500  | 10,000            | 3      |
| Enterprise   | $149/mo    | 10,000 | 50,000            | 10     |

All plans billed in USD via Shopify Billing. The Annual plan saves 20%. WhatsApp messages above plan quota are Pay-As-You-Go at Meta's rate without markup. Free plan never expires; no card required.

## Frequently asked questions

- **What is FlashManager?** A Shopify-integrated SaaS for COD merchants that handles order confirmation via WhatsApp, multi-carrier shipping, and Meta Ads ROAS attribution.
- **Which carriers are supported?** 28+ including Yalidine, ZR Express, Ecom Delivery, Procolis, Maystro.
- **Does it support multiple agents?** Yes — multi-agent from the Free plan, with quotas, commissions and audit trail.
- **How is ROAS calculated?** On delivered orders, attributed back to the originating Meta campaign / ad set / creative.
- **Is there a free trial?** The Free plan never expires. No credit card required.
- **Is data secure?** All data over TLS 1.2+, tokens encrypted at rest, passwords bcrypt-hashed. Hosted on Supabase EU (SOC 2 Type II). GDPR-compliant.

## Documentation links

- Marketing site: https://www.flash-manager.com/
- Sign in / sign up: https://platform.flash-manager.com/auth
- Privacy policy: https://www.flash-manager.com/privacy
- Terms of service: https://www.flash-manager.com/terms
- Cookie policy: https://www.flash-manager.com/cookies
- Data deletion: https://www.flash-manager.com/data-deletion
- Shopify App Store listing: https://apps.shopify.com/flash-manager

## Contact

- Support: support@web-univers.com
- Privacy: privacy@web-univers.com
- Legal: legal@web-univers.com
- Operating company: WEB Univers LLC